Frequently Asked Questions

Have questions? We’ve got answers. Below are the most common questions about our services, subscriptions, and add-ons — all designed to help you launch and grow your online business faster.

Getting Started

A: Rental Cloud Business is an all-in-one e-commerce website solution designed for businesses that want to sell online without worrying about hosting, security, or technical management. We handle everything — from setting up your store to keeping it secure — so you can focus on growing your sales. 📌 Subscribe Now to launch your store.

 

A: Unlike basic website builders, we provide premium VPS cloud hosting, LiteSpeed optimization, daily backups, and unlimited scalability. We also include multilingual support, multi-currency payments, and global shipping — all optimized for speed and security. 💡 See the full list of features on our Plans Page.

 

A: Yes. Visit our Website Demos page to explore designs we’ve created for different industries, including fashion, restaurants, and more.

A: Most websites are ready in 7–14 business days, depending on the complexity of the design and the speed of your content approval.

A: Yes. You can use a domain you already own or register a new one through us. A free .com domain is included with your plan.

Plans, Billing & Payments

A: Our yearly subscription includes hosting, domain, SSL, email, multilingual and multi-currency support, payment gateway integration, and more. Visit our Plans Page for details.

A: We accept major debit/credit cards, bank transfers, and KNET for Kuwait-based clients.

A: No. The setup is included in your plan, and you only pay the yearly subscription unless you choose optional add-ons. 💡 See our Add-Ons page to discover extra features you can add anytime.

A: Currently, our plans are yearly for maximum value, but we may offer a monthly option in the future.

A: If your subscription expires, your website will be suspended until payment is received. We keep your data for a limited period so you can restore it when you renew.

Features, Add-Ons & Services

A: We offer four add-ons to expand your store’s capabilities:

  • Dropshipping Add-On – Import products from AliExpress, automate pricing, and fulfill orders with one click.

  • POS Add-On – Sell in-store with real-time inventory sync and multi-location support.

  • Applications Add-On – Branded hybrid mobile app for iOS & Android with unlimited push notifications.

  • Multivendor Add-On – Turn your store into a marketplace where vendors can manage and sell their products.
    💡 View full details and pricing on our Add-Ons page.

A: Yes. You can start with just the base plan and add any add-on at any time. Your renewal price will adjust to include the add-on. 📌 See available options on our Add-Ons page.

A: Yes. Each add-on includes support and updates as long as your subscription is active.

Support & Security

A: We provide fast support during business hours, and urgent issues are handled promptly at any time. 📌 Contact Us for immediate assistance.

A: We use LiteSpeed Web Server, Wordfence security, and daily malware scans. Your site is monitored and updated regularly for maximum protection.

A: Yes. We perform daily backups and store them securely.

A: Yes. We can restore your website to a previous backup in minutes if needed.

A: Yes. We provide a 1–3 hour training session (online or in-person) after your site is launched, plus video tutorials if you prefer self-learning. 💡 Training is included with your Rental Cloud Business subscription.
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